Terms & Conditions

All bookings are made in accordance with the terms and conditions set below.

The participation in a package tour is subject to certain laws and regulations. Therefore, you shall enter into a travel contract with us or our partner tour operator. All the essential terms and conditions of such a travel contract are indicated below. Please read them carefully.

Responsibility

You are responsible for selecting a tour suitable for your fitness level. If you have any questions about a tour's level of difficulty, please ask us. You are responsible for, informing us of any medical or dietary restrictions, and obeying all safe biking rules, including all traffic regulations.

Transylvania Cycling does not assume responsibility for loss or damage of baggage, money, valuables or other items during the trip. Transylvania Cycling is not responsible for cancellations or amendments due to acts of nature, civil unrest or inclement weather.

Reservation & Payment

After you choose a tour you want to join, please contact us to check availability.

To reserve your trip, we require a deposit of 200 EUR per person for a 7 days tour and 120 EUR for a 4 days tour. Once you decided on booking a tour, a reservation form will be sent to you. The Reservation Form must be completed, signed and returned within 10 days. Based on the information completed we will send you the invoice for the deposit. The full tour price must be payed on the first day of your tour.

You can pay the reservation deposit by bank transfer or by Pay Pal. The bank and account details will be sent to you by email. The full tour price should be paid using one of these two methods or cash.

Cancellation policy

In case of cancellation, please note we must receive a written notification of your cancellation. We will refund you 50% of your reservation fee if we receive the notification more than 45 days prior to trip.

No refund for later notification

Insurance

Participants are responsible for having adequate travel insurance covering accident, personal injury, loss of luggage and cancellation. Transylvania Cycling is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.